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Privacy Policy#

Last Updated: May 6, 2026

Overview#

JOV.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and disclosed by JOV.AI in relation to our website (jov.ai) and our AI platform application (app.jov.ai).

JOV.AI Website (jov.ai)#

Information We Collect#

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages you view, what websites or search terms referred you to the site, and information about how you interact with the site.

We collect this information using Google Analytics (tracking ID: G-K6JRNYQ504).

How We Use Your Information#

We use the information we collect to:

  • Improve and optimize our website
  • Understand how visitors use our site
  • Monitor and analyze trends, usage, and activities
  • Provide customer support

Contact Forms and Email#

If you contact us through our website or email, we collect the information you provide (such as your name, company, and email address) solely to respond to your inquiry. We do not share this information with third parties except as necessary to provide our services.

Cookies#

We use cookies to enhance your browsing experience. You can configure your browser to refuse cookies, though some features of our website may not function properly as a result.

JOV.AI Platform Application (app.jov.ai)#

app.jov.ai is an AI agent platform that helps small businesses collaborate with AI in persistent, structured workspaces. The following describes how we handle your data within the platform.

Information We Collect#

Account Information

When you create an account, we collect your name, email address, and any identity information provided through your organization's authentication system (such as Google Workspace, Microsoft, or SAML/SSO providers).

Conversation and Channel Content

The platform stores all messages, AI responses, and conversation history in your channels and direct message threads. This includes:

  • Messages you send to AI agents
  • AI agent responses, including all content generated by the underlying language model
  • Files, code, and other content you share within conversations
  • Channel instructions and pinned messages you configure

AI Interaction Records

Every interaction with an AI model is recorded in full. This includes the complete text of every message sent to the model and every response received, which model was used, token usage counts, response times, and a record of every tool or external service the AI called on your behalf.

Usage Data

We collect standard application usage data including session activity, features used, and error logs for the purpose of operating and improving the platform.

How We Use Your Information#

We use the information we collect to:

  • Provide and operate the AI platform services
  • Store and retrieve your conversation history and channel context
  • Enable AI agents to operate with appropriate context and permissions
  • Generate audit logs for your organization's compliance and review needs
  • Troubleshoot issues and maintain platform reliability
  • Improve the platform over time

We do not:

  • Sell your personal information or conversation data
  • Share your data with third parties for their marketing purposes
  • Use your conversation content or business data to train AI models without your explicit consent

Data Storage and Security#

Your data is stored and processed within a controlled infrastructure environment. The platform applies Linux-based access controls to ensure that agents and users can only access data they are authorized to access. All communications between your browser and the platform are encrypted in transit.

For client engagements, we treat all business data you share within the platform as confidential and implement safeguards appropriate to the sensitivity of that data.

Third-Party AI Providers#

The platform routes your messages to third-party large language model providers (such as Anthropic, Google, or others) to generate AI responses. Your message content is transmitted to these providers subject to their respective terms of service and privacy policies. We do not control how these providers process data once it is received.

Audit Logs and Transcripts#

The platform maintains a complete, timestamped record of every AI interaction in your account. This audit trail is available to you and to authorized administrators within your organization. It is not shared externally except as required by law or as directed by you.

Your Control Over Your Data#

You may request access to, correction of, or deletion of your account data and conversation history by contacting us. Certain data (such as audit logs) may be subject to retention requirements defined in your service agreement.

Data Sharing and Disclosure#

We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted service providers who assist us in operating our platform or website, so long as those parties agree to keep this information confidential.

We may disclose information when required to comply with the law, enforce our policies, or protect the rights, property, or safety of JOV.AI, our users, or others.

Children's Privacy#

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

Changes to This Privacy Policy#

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

International Users#

Our website and services are operated from the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

Your Rights#

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information
  • The right to data portability

To exercise these rights, please contact us using the information below.

Contact Information#

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

JOV.AI Email: info@jov.ai Website: https://jov.ai/contact

By using our website or platform application, you consent to this Privacy Policy.